Life / Making work usable /
What does the next person need?
A request, a project report and the information that needs to travel with a piece of work.
- Requirements and acceptance
- Versions and decisions
- Use after handoff
When I look back at a piece of work, I often find myself asking a fairly ordinary question: could someone else pick this up and keep going? It changes what I notice in a document. A neat result is useful; so are the definitions and decisions that make it understandable.
Requirements work at Huizhi gave that question a practical setting. A business request could involve a field definition, a payment event, a permission or an exception. The connections mattered. If two people understood the same field differently, an apparently small ambiguity could travel into the next step.
I like being able to trace one request through those steps. What does the user enter? Which condition changes the result? What happens when information is missing? How would we recognise an acceptable outcome? Writing a small example can make a discussion much more concrete.
The CUSD material gives me another view of the same question. My individual plan and the later team reports belong to different stages and responsibilities. Reading them together means paying attention to which version a decision belongs to and who needs to understand it next.
A school concept also brings use and maintenance into the picture. It is natural to spend time on the design. I find it helpful to ask who would use it, who would look after it and what they would need to know when something changes. Those questions keep the project open beyond the presentation.
Building this website has made me return to handoff in a smaller, everyday way. A link should lead somewhere useful. A saved note should be recoverable. An old version should still be distinguishable from a later exercise. Each improvement gives the next visit a little less work to do.
I do not think every handoff needs a long manual. Sometimes a clear field definition, an example at the boundary or a short record of the current decision is enough to help someone continue. I like finding that useful level of detail.
Read the requirements and acceptance case
AFTER READING / THE CONVERSATION
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