← Work & learning

NEGOTIATION / FROM EXPERIENCE TO AN EXERCISE

More than a price.

From a NUS classroom to a conversation in Bugis, one question stays with me: what matters besides the price? Build an offer, then inspect it from another perspective.

TWO OFFERS / MORE THAN ONE TERM
About 8 min read
100%

01 / WHERE THE QUESTION BEGAN

Some differences need to be seen together.

In January’s El-Tek classroom exercise, our three-person seller team could negotiate both price and restrictions. Our team reflection noticed how the conversation became increasingly focused on price. A strong alternative supported our position; I also wanted to ask whether we had understood the other side’s priorities well enough.

Buying a bag in Bugis in March gave me a smaller, concrete example: our proposal became two bags at S$20 each. Quantity entered the offer. The scale and setting were different, but both experiences made me look more closely at what a complete proposal contains.

The workbench below makes that question tangible. Begin with A and B, then change one term. You can find packages with equal client scores but different designer scores, or raise the floors and inspect whether the overlap remains. The question to bring back to a real conversation is which priorities you have checked, and which you are assuming.

02 / PUT THE WHOLE PACKAGE ON THE TABLE

Change the terms. Inspect both perspectives.

Commission a poster for a community event. Negotiate the fee, delivery time and revision rounds together. All 45 combinations and preference scores below are fictional assumptions authored for this exercise.

What matters to the client?
The offer on your desk

Change one term, then inspect both scores and the point on the map.

What is each side’s acceptance floor?

S$160 · 14 days · 1 revision round

Client60/ 100Meets the set floor
Designer60/ 100Meets the set floor
Preference scores for all 45 offersThe horizontal axis shows client points; the vertical axis shows designer points. The shaded region meets both acceptance floors; the diamond marks the current offer. The table below supplies every value.002020404060608080100100S$120 · 3 days · 0 revision rounds / 80 · 30S$120 · 3 days · 1 revision round / 90 · 20S$120 · 3 days · 2 revision rounds / 100 · 10S$120 · 7 days · 0 revision rounds / 70 · 45S$120 · 7 days · 1 revision round / 80 · 35S$120 · 7 days · 2 revision rounds / 90 · 25S$120 · 14 days · 0 revision rounds / 60 · 60S$120 · 14 days · 1 revision round / 70 · 50S$120 · 14 days · 2 revision rounds / 80 · 40S$160 · 3 days · 0 revision rounds / 70 · 40S$160 · 3 days · 1 revision round / 80 · 30S$160 · 3 days · 2 revision rounds / 90 · 20S$160 · 7 days · 0 revision rounds / 60 · 55S$160 · 7 days · 1 revision round / 70 · 45S$160 · 7 days · 2 revision rounds / 80 · 35S$160 · 14 days · 0 revision rounds / 50 · 70S$160 · 14 days · 1 revision round / 60 · 60S$160 · 14 days · 2 revision rounds / 70 · 50S$200 · 3 days · 0 revision rounds / 60 · 50S$200 · 3 days · 1 revision round / 70 · 40S$200 · 3 days · 2 revision rounds / 80 · 30S$200 · 7 days · 0 revision rounds / 50 · 65S$200 · 7 days · 1 revision round / 60 · 55S$200 · 7 days · 2 revision rounds / 70 · 45S$200 · 14 days · 0 revision rounds / 40 · 80S$200 · 14 days · 1 revision round / 50 · 70S$200 · 14 days · 2 revision rounds / 60 · 60S$240 · 3 days · 0 revision rounds / 50 · 60S$240 · 3 days · 1 revision round / 60 · 50S$240 · 3 days · 2 revision rounds / 70 · 40S$240 · 7 days · 0 revision rounds / 40 · 75S$240 · 7 days · 1 revision round / 50 · 65S$240 · 7 days · 2 revision rounds / 60 · 55S$240 · 14 days · 0 revision rounds / 30 · 90S$240 · 14 days · 1 revision round / 40 · 80S$240 · 14 days · 2 revision rounds / 50 · 70S$280 · 3 days · 0 revision rounds / 40 · 70S$280 · 3 days · 1 revision round / 50 · 60S$280 · 3 days · 2 revision rounds / 60 · 50S$280 · 7 days · 0 revision rounds / 30 · 85S$280 · 7 days · 1 revision round / 40 · 75S$280 · 7 days · 2 revision rounds / 50 · 65S$280 · 14 days · 0 revision rounds / 20 · 100S$280 · 14 days · 1 revision round / 30 · 90S$280 · 14 days · 2 revision rounds / 40 · 80ABClient preference points →Designer preference points →
◆ Current offer● No other offer is at least as good for both and better for oneEqual-score packages can overlap. Inspect every value in the table below.

6 / 45 offers meet both floors.

03 / COMPARE, THEN CHOOSE A QUESTION

What changed besides the price?

A and B keep their terms. Changing the priorities or floors recalculates both under the new assumptions.

A

S$200 · 3 days · 0 revision rounds

Client / designer60 / 50At least one floor is unmet

B

S$160 · 14 days · 1 revision round

Client / designer60 / 60Both floors met

From A to B: what changed?

Fee
S$-40
Delivery days
+11 days
Revision rounds
+1 round

Under the current scoring rules, B is at least as good as A for both sides, and better for one. Next question: do these assumed priorities match the other person’s actual priorities?

Same client score. Different terms?

These offers have the same assumed client score as your current draft. The designer’s score may differ. Inspect the complete terms before discussing them.

Inspect all combinations and scores 45

Showing 45 offers.

Preference points: client / designer. The full set contains 45 combinations, filtered above.
FeeDaysRevisionsPointsChoose
S$1203080 / 30
S$1203190 / 20
S$12032100 / 10
S$1207070 / 45
S$1207180 / 35
S$1207290 / 25
S$12014060 / 60
S$12014170 / 50
S$12014280 / 40
S$1603070 / 40
S$1603180 / 30
S$1603290 / 20
S$1607060 / 55
S$1607170 / 45
S$1607280 / 35
S$16014050 / 70
S$16014160 / 60
S$16014270 / 50
S$2003060 / 50
S$2003170 / 40
S$2003280 / 30
S$2007050 / 65
S$2007160 / 55
S$2007270 / 45
S$20014040 / 80
S$20014150 / 70
S$20014260 / 60
S$2403050 / 60
S$2403160 / 50
S$2403270 / 40
S$2407040 / 75
S$2407150 / 65
S$2407260 / 55
S$24014030 / 90
S$24014140 / 80
S$24014250 / 70
S$2803040 / 70
S$2803150 / 60
S$2803260 / 50
S$2807030 / 85
S$2807140 / 75
S$2807250 / 65
S$28014020 / 100
S$28014130 / 90
S$28014240 / 80

04 / OPEN THE SCORING RULES

Where do the scores come from?

Each side’s score adds its points for fee, delivery time and revision rounds. Compare offers within one side’s preferences; adding the two sides’ scores does not measure real total value. Acceptance floors are separate exercise assumptions, rather than actual BATNAs.

Fee

S$120
50 / 10
S$160
40 / 20
S$200
30 / 30
S$240
20 / 40
S$280
10 / 50

Delivery time

3 days
30 / 0
7 days
20 / 15
14 days
10 / 30

Revision rounds

0 rounds
0 / 20
1 rounds
10 / 10
2 rounds
20 / 0

An undominated offer has no alternative that scores at least as well for both sides and strictly better for one. Meeting both acceptance floors is a separate condition, shown by the shaded area.

Keep the comparison.

A settings link contains the terms, priorities, floors and pinned offers. A text summary is useful for the next conversation. Keep the link to restore this page’s settings after a reload.

NEGOTIATION REHEARSAL / FROM COMPARISON TO CONVERSATIONAsk first. Then make the offer.

Three fictional scenarios and up to three proposal rounds. Ask about the conditions, inspect the response and reveal the full model in review.

Try a complete conversation ↗

05 / FROM THE MAP BACK TO THE CONVERSATION

What would you ask next?

Two concrete packages can give a conversation more to work with than a general request for a better deal. What changes if there is more time to deliver? What would need to adjust if more revisions are required? A complete package gives both people something specific to examine.

Multiple equivalent simultaneous offers (MESOs) involve preparing packages of comparable value to the proposer and learning which the other person prefers. The same-score suggestions here offer a simplified way to inspect that idea. In an actual conversation, the values behind the packages still need to be established.

The habit I want to keep is practical: list the full terms, describe the trade-offs, then revise my understanding when new information arrives. The classroom reflection, the street-level experience and this workbench offer three ways to continue that question.

AFTER READING / THE CONVERSATION

What would you add?

Account & reading space ↗

Add an experience, ask a question or point out a correction. Both language editions share this article’s discussion.

Public comments are not open yet. Keep a draft on this device, or send your thoughts through the contact page.

Write a local draft

Only “Save on this device” stores the draft. Clear it on shared devices; it is not published automatically.

0 / 1600

Send it through the contact page ↗

Same moment / Different meridians

A moment, shared.

Your time, alongside mine.

Your time

— : —

Waiting for the browser clock

—

Ronaldo’s time

— : —

Waiting for the browser clock

Asia/Singapore

Enable JavaScript to see local time and the time difference.

The weather where you are

Enable JavaScript for city and weather.

IP location may point to a network exit. Device location can refine it.

Your clock uses your browser; mine is set to Singapore. IP city and weather are cached in this browser session for 30 minutes. Device location needs permission; rounded coordinates are used for weather and aren’t saved by this site.

IP · ipwhois.io ↗Weather · Open-Meteo ↗